WellBee organizes information, identifies options, and routes you toward an appropriate next action. It does not diagnose, prescribe, or independently change a medication — a licensed pharmacist or clinician stays involved wherever a decision actually requires one.
What This Means for You
- Nothing happens without your approval. Every recommendation is a proposal, not an action, until you say yes. Until a required pharmacist review clears, status stays Requested, not Approved.
- You get an explanation, not just an answer. Every recommendation shows its reasoning in one sentence of plain language.
- A licensed professional reviews what needs reviewing — automatically flagged and routed, not something you have to remember to ask for.
How Your Data Is Handled
- HIPAA-aligned handling of every piece of health data, with signed agreements across every vendor that touches it.
- Granular, revocable consent — not one blanket checkbox. You control categories such as:
- Let WellBee look at your medication and coverage info to find savings. (required for core function)
- Let WellBee send you reminders about next steps. (optional)
- Share aggregate, de-identified trends with your employer. (optional — your employer never sees your individual information)
- Consent changes take effect immediately. The same labels appear at signup and in Profile & Consent Settings.
- You can download your data or delete your account without contacting support. Personal data deletion can take up to 30 days to complete across all systems.
- Notifications never contain PHI — push, SMS, and email bodies stay generic (e.g., “Update on your recent request — tap to view”). Specifics live only behind authentication inside the app. Proactive nudges respect quiet hours (8am–8pm local) and frequency caps.
What WellBee Will Never Do
- Change or fill a prescription without a licensed professional’s review where required.
- Share your individual health information with your employer. Employers only ever see aggregate, de-identified trends.
- Take any action on your behalf without your explicit approval first.
- Put sensitive health details in a notification that someone glancing at your phone could read.
- Sell your personal information, or share your health information with advertisers.
For the full details, including your rights under California law and HIPAA, read our Privacy Policy.